Refund and Returns Policy | Makeeys Opticals Kenya & USA

Non Returnable Items

Unless an item is defective, incorrectly supplied, or subject to another legal right to a remedy, the following may not qualify for change-of-mind returns:

• Custom-made prescription lenses or prescription glasses.

• Products that have been worn or used beyond what is reasonably necessary to inspect them.

• Items damaged through misuse, accidental damage, or unauthorised modifications.

• Products returned without required components or accessories.

These exclusions do not remove any rights that cannot legally be excluded under applicable law.

 

Contact Makeeys Opticals

If you have questions about returning optical frames, prescription glasses, sunglasses, or other eyewear products, please contact us.

Business Name: Makeeys Opticals

Website: makeeysopticals.com

Customer Support Email: makeeysopticals@gmail.com

Phone/WhatsApp: +254726903208

Business Address: HH TOWERS, 2ND FLOOR, SHOP S11 NAIROBI KENYA MOI AVENUE

Please include your order number when contacting us so we can assist you more efficiently.

Thank you for choosing Makeeys Opticals. We appreciate your trust and are committed to helping you shop for eyewear with confidence.